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PROFILE OF PNB
With over 56 million satisfied customers and 5002 offices, PNB
has continued to retain its leadership position amongst the nationalized
banks. The bank enjoys strong fundamentals, large franchise value
and good brand image. Besides being ranked as one of India's top
service brands, PNB has remained fully committed to its guiding
principles of sound and prudent banking. Apart from offering banking
products, the bank has also entered the credit card & debit
card business; bullion business; life and non-life insurance business;
Gold coins & asset management business, etc.
Since its humble beginning in 1895 with the distinction of being
the first Indian bank to have been started with Indian capital,
PNB has achieved significant growth in business which at the end
of March 2010 amounted to Rs 435931 crore. Today, with assets
of more than Rs 2,96,633 crore, PNB is ranked as the 3rd largest
bank in the country (after SBI and ICICI Bank) and has the 2nd
largest network of branches (5002 offices including 5 overseas
branches ).During the FY 2009-10, with 40.85% share of CASA deposits,
the bank achieved a net profit of Rs 3905 crore. Bank has a strong
capital base with capital adequacy ratio of 14.16% as on Mar’10
as per Basel II with Tier I and Tier II capital ratio at 9.15%
and 5.01% respectively. As on March’10, the Bank has the
Gross and Net NPA ratio of 1.71% and 0.53% respectively. During
the FY 2009-10, its’ ratio of Priority Sector Credit to
Adjusted Net Bank Credit at 40.5% & Agriculture Credit to
Adjusted Net Bank Credit at 19.7% was also higher than the stipulated
requirement of 40% & 18%.
The Bank has maintained its stake holder’s interest by posting
an improved NIM of 3.57% in Mar’10 (3.52% Mar’09)
and a Return on Assets of 1.44% (1.39% Mar’09). The Earning
per Share improved to Rs 123.98 (Rs 98.03 Mar’09) while
the Book value per share improved to Rs 514.77 (Rs 416.74 Mar’09)
Punjab National Bank continues to maintain its frontline position
in the Indian banking industry. In particular, the bank has retained
its NUMBER ONE position among the nationalized banks in terms
of number of branches, Deposit, Advances, total Business, Assets,
Operating and Net profit in the year 2009-10. The impressive operational
and financial performance has been brought about by Bank’s
focus on customer based business with thrust on CASA deposits,
Retail, SME & Agri Advances and with more inclusive approach
to banking; better asset liability management; improved margin
management, thrust on recovery and increased efficiency in core
operations of the Bank. The performance highlights of the bank
in terms of business and profit are shown below:
|
|
|
Rs in Crore
| Parameters |
Mar'08 |
Mar'09 |
Mar'10 |
CAGR(%) |
| Operating Profit |
4006 |
5744 |
7326 |
22.29 |
| Net Profit |
2049 |
3091 |
3905 |
23.98 |
| Deposit |
166457 |
209760 |
249330 |
14.42 |
| Advance |
119502 |
154703 |
186601 |
16.01 |
| Total Business |
285959 |
364463 |
435931 |
15.09 |
PNB has always looked at technology as a key
facilitator to provide better customer service and ensured that
its ‘IT strategy’ follows the ‘Business strategy’
so as to arrive at “Best Fit”. The bank has made
rapid strides in this direction. All branches of the Bank are
under Core Banking Solution (CBS) since Dec’08, thus covering
100% of its business and providing ‘Anytime Anywhere’
banking facility to all customers including customers of more
than 3000 rural & semi urban branches. The bank has also
been offering Internet banking services to the customers of
CBS branches like booking of tickets, payment of bills of utilities,
purchase of airline tickets etc. Towards developing a cost effective
alternative channels of delivery, the bank with more than 350
ATMs has the largest ATM network amongst Nationalized Banks.
With the help of advanced technology, the Bank has been a frontrunner
in the industry so far as the initiatives for Financial Inclusion
is concerned. With its policy of inclusive growth in the Indo-Gangetic
belt, the Bank’s mission is “Banking for Unbanked”.
The Bank has launched a drive for biometric smart card based
technology enabled Financial Inclusion with the help of Business
Correspondents/Business Facilitators (BC/BF) so as to reach
out to the last mile customer. The Bank has started several
innovative initiatives for marginal groups like rickshaw pullers,
vegetable vendors, dairy farmers, construction workers, etc.
Under Branchless Banking model, the Bank is implementing 40
projects in 16 States. The Bank launched an ambitious ‘Project
Namaskar’ under which 1 lakh touch points will be established
in unbanked villages by 2013 to extend the Bank’s outreach.
Under this, 30 Kiosks have been opened covering 119 Villages
reaching 1.32 Lakh beneficiaries.
Backed by strong domestic performance, the bank is planning
to realize its global aspirations. Bank continues its selective
foray in international markets with presence in 9 countries,
with branches at Kabul and Dubai, Hong Kong & representative
offices at Almaty, Dubai, Shanghai and Oslo, a wholly owned
subsidiary in UK, a joint venture with Everest Bank Ltd. Nepal
and a JV banking subsidiary “DRUK PNB Bank Ltd.”
in Bhutan. Bank is pursuing upgradation of its representative
offices in China & Norway and is in the process of setting
up a representative office in Sydney, Australia and taking controlling
stake in JSC Dana Bank in Kazakhastan.
Bank has been a recipient of many awards and accolades during
the year:-
• Gold trophy of SCOPE Meritorious Award for Excellence
in Corporate Governance 2009 by Standing Conference of Public
Enterprises
• As per Financial Express-Ernest & young (FE-EY)
India’s Best Banks Survey, PNB is identified as the best
bank among the nationalized banks in terms of overall ranking.
• As per HT-MaRS Survey on Customer Satisfaction, PNB
stood NUMBER ONE in Delhi and Chennai in terms of customer satisfaction.
• As per the Forbes Annual list of 2000 global giants,
PNB tops the list of nationalized banks with a global ranking
of 695, substantial improvement over last year’s placement
at 946th position.
• The Economic Times has ranked CEO of PNB as the 32nd
Most Powerful CEO of 2010.
• Skoch Challenge Award 2010 for “Livelihood Linkage”
of the milk producers in Bulandshahr District, Uttar Pradesh.
• IDC Financial Insights Innovation awards 2010 by IDC
Financial Insights
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