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Customer Feedback Form

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Please Note:

  • Survey will take approx. 2-3 min to complete.
  • All responses will be kept strictly confidential.
  • Responses to Q.No. 1 to 12 are to be mandatorily filled.
  • 1. Please provide your Punjab National Bank Account Number? Or Registered Mobile Number? *

  • 2. What is your Name? *
  • 3. Which best describes your location? *
  • 4. State *
  • 5. Location *
  • 6. Branch *
  • 7. Please select your Gender? *
  • 8. What is your age? *
  • 9. How likely is it that you would recommend our Bank as preferred Banking Partner to your known persons? (Rating of 10 being the best) *
  • 10. Which products/services of Our Bank would you recommend to others also? (Multiple options can be selected) *





  • 11. How easy was it to get your last query/issue resolved? (Rating of 10 being the best) *
  • 12. The product/service regarding which you had faced any issue recently was related to: (Select One) *





  • 13. How will you rate our Service/Staff/BC? (5 star being the best) *

  • 14. Overall, how satisfied are you with our Bank? (Rating of 10 being the best) *
  • 15. What can we do to further improve our Services?
  • Enter the code as shown in image *
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