Welcome to the Punjab National Bank, Customer Contact Centre
We value your relationship and your satisfaction is important to us
Features
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Dial 1800 1800 or 1800 2021 (Toll Free) or 0120 2490000 (Tolled number) to connect our Contact Centres
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Working 24x7x 365 days.
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Handling multi-lingual calls viz. Tamil / Telugu / Kannada / Malyalam / Punjabi.
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Account balance services through missed call on customer`s registered mobile number.
Self-Services on IVRS (Interactive Voice response System)
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Balance Enquiry
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Hot listing of Debit/ATM Cards.
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Mini Statement (Last 5 Transactions)
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ATM PIN Change
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Stop Payment of Cheques.
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Registration of Mobile Number for Debit Card Royalty Program
Services through Customer Service Associates
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Balance Enquiry & Account Related information.
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Lodging of complaints for non-disbursement of cash through ATM, POSP, IMPS & Bill payment failure
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Hot listing/Blocking of ATM card or other Card Related Services.
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Resetting of 3D secure password.
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Services related to Internet Banking or Mobile Banking/Request for issuance of IBS password.
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Query on Loan Products or Deposit Schemes.
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Lodging of complaints/requests.
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Banking product information.